Returns & Exchanges

At Velites, we stand by the quality of our high-performance gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether you need a different size or a different product, we are committed to ensuring you have the right tools for your training.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange items within 5 business days.